Sapa – Cát Cát – Fansipan – Y Tý – Lũng Pô 3 Days 2 Nights (4-Star Pistachio Hotel)

• Foreign guests are not accepted due to legal procedures in Y Tý.
• Single room surcharge: 1,150,000 VND per person

Children Policy (please read carefully to understand service standards for children):

• Children aged 1–4: Free of charge (parents are responsible for all expenses related to the child).
  • Each 02 adults may accompany only 01 free child; from the second child onward, 50% of the tour price will be charged (including half meal portions and related services, but the child must share a bed with parents).
  • If 01 adult travels with 01 free child, that child must pay 50% of the adult tour price, and the adult must also pay the single room surcharge as required.
• Children aged 5–9: Charged at 75% of the tour price, including separate meals, a seat on the Sapa transport, and children’s entrance tickets.
  • If the child exceeds the height limit at tourist sites and must purchase an adult ticket, only up to 75% of the ticket cost will be covered (any additional cost must be paid directly to the tour guide by the family).
  • Two children charged at 75% are not considered equivalent to one adult. They do not have separate beds and must share with parents.
• Children aged 10 and above: Charged as adults and receive full adult services.

• Any change of departure date must be notified at least 03 days before the departure date. The first change is free of charge. From the second change onward, a fee of 30% will be applied for each change. All booking information must remain unchanged when modifying the departure date.
• Cancellation at least 07 days before departure: 30% penalty
• Cancellation at least 03 days before departure: 50% penalty
• Cancellation within 1–2 days before departure: 100% penalty
• On the departure date, if guests are not present at the agreed time and location, or if the tour guide cannot contact the guest via the provided phone number and the guest does not proactively notify any changes, it will be considered a voluntary cancellation. In such cases, a 100% penalty of the total tour value will be applied.

General Notes:

Guests joining the tour (especially tours involving ships, trains, airplanes, or travel to border areas) are required to carry valid identification documents such as a National ID card, Citizen ID card, or passport.

• Children under 14 years old must carry at least a birth certificate.
• Children aged 14 and above are required to have a National ID card, Citizen ID card, or passport.

Guests are advised to bring medications for common conditions such as diarrhea, colds, and fever.

Vegetarian guests are kindly advised to bring their own vegetarian food to suit their dietary needs.

Any service included in the tour that is not used by guests, and is not due to the fault of the tour operator, will not be refunded.

The tour guide has the right to rearrange the order of sightseeing locations depending on actual conditions on each departure date, while ensuring all destinations in the itinerary are fully included.

(*) Customer Responsibilities:

Customers are fully responsible for their own health conditions and any chronic or pre-existing medical conditions (such as cardiovascular diseases, high blood pressure, diabetes, bone and joint diseases), congenital or hidden illnesses, HIV/AIDS, mental or neurological disorders, pregnancy, etc., which are not covered by travel insurance.
When necessary, guests may be required to sign a health declaration before joining the tour. The tour operator is not responsible for cases where guests fail to disclose or provide inaccurate medical information, or for any cases outside the scope of travel insurance coverage.

Customers are responsible for safeguarding their personal belongings at all times throughout the trip. The tour operator is not responsible for any loss of money, valuables, airline tickets, or personal belongings during the journey.